About Us

Stonebridge is a trading name of Stonebridge Mortgage Solutions Limited. Registered office: Regency House, Miles Gray Road, Basildon, Essex, SS14 3FR. Registered in England and Wales under company number 5601592.

We are committed to protecting your privacy. This Cookie Policy forms part of our legal information and sets out how we use cookies on our website to help make your visits more effective.

Stonebridge Cookie Policy

Our website (https://stonebridgegroup.co.uk/)  uses cookies and other similar technologies (referred to together as “cookies” in this policy) to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. 

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive. 

We use the following cookies: 

  • Necessary cookies – These cookies are strictly necessary for the operation of our website. For example, cookies that help ensure that the content of a page loads quickly and effectively. 
  • Functionality cookies – These cookies are important for the website to operate, although not strictly necessary. For example, a cookie that remembers a user’s customised language settings 
  • Analytical or performance cookies – These cookies analyse or predict an individual’s preferences or behaviour. For example, by monitoring a user’s movements around the website. 
  • Marketing/remarketing cookies – These cookies track and profile users for direct marketing and advertising. For example, a cookie that tracks someone from our website across to a social media website and shows adverts on that user’s social media page relating to our website.   

You can find more information about the individual cookies we use and the purposes for which we use them below. You may also wish to refer to our Privacy Policy page for more details about how we look after and use personal data.

First Party Cookies

Necessary

Cookie NameDescriptionCookie Duration
_hjSessionUser_1641126 Hotjar cookie that is set when a user first lands on a page with the Hotjar script used to store unique user ID to ensure that behaviour in subsequent visits to the same site will be attributed to the same user ID.1 Year
_hjSession_1641126 A Hotjar cookie that holds the current session data. This ensures that subsequent requests within the session window will be attributed to the same Hotjar session.30 Minutes
handl_landing_pageTo remember the initial page you arrived on for the website. 1 Month
handl_url The URL of the site which stored the cookie. 1 Month
handl_ip Records the I.P address in your browser. 1 month
handl_original_refThe original referring URL.[Past
handl_ref The referring URL. Past
gclid Google Click Identifier is a unique tracking number added to each individual AdWords click to identify from where an individual is entering the site.Past
JSESSIONIDThe JSESSIONID cookie is used by New Relic to store a session identifier so that New Relic can monitor session counts for an application. Session
CookieLawInfoConsent Records the default button state of the corresponding category & the status of CCPA. It works only in coordination with the primary cookie. 1 Year
cookielawinfo-checkbox-advertisement Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category . 1 year
cookielawinfo-checkbox-analytics This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics". 11 Months
cookielawinfo-checkbox-functional The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". 11 Months
cookielawinfo-checkbox-performance This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance". 1 Year
viewed_cookie_policy The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data. 11 Months
cookielawinfo-checkbox-necessary This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary". 11 Months
cookielawinfo-checkbox-others This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other."11 Months

Analytical

Cookie NameDescriptionCookie Duration
_ga_42QF6S1K8T This cookie is installed by Google Analytics. 2 Years
_ga The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. 2 Years
_gid Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. 1 Day
_gat_gtag_UA_142187426_1 Set by Google to distinguish users. 1 Minute
_hjFirstSeen Hotjar sets this cookie to identify a new user’s first session. It stores a true/false value, indicating whether it was the first time Hotjar saw this user. 30 Minutes
_hjIncludedInPageviewSample Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's page view limit. 2 Minutes
_hjAbsoluteSessionInProgress Hotjar sets this cookie to detect the first pageview session of a user. This is a True/False flag set by the cookie. 30 Minutes
_gcl_au Provided by Google Tag Manager to experiment advertisement efficiency of websites using their services. 3 Months

Functional

Cookie NameDescriptionCookie Duration
utm_medium This cookie is used to record from where the visitor came to the website originally. This information is used by the website operator to know the efficiency of their marketing. 20 Minutes

Marketing

Cookie NameDescriptionCookie Duration
_cf_bmThis cookie, set by Cloudflare, is used to support Cloudflare Bot Management. 30 minutes

Third Party Cookies 

Some of the cookies we use are set by third parties. We work with other companies, such as search engine providers, such as Google and Bing, so that we can learn more about our customers, to understand performance and engagement, provide a personalised experience and deliver more relevant advertising. The table below further explains the third-party cookies that are used on our website and their purposes.   

To learn more about how these third parties process personal information, to the extent relevant, follow the links in the table below to the third-party privacy notice. 

Google

Cookie NameWhat do we use them for?Cookie DurationLink to third party privacy notice
SIDCCSecurity cookie to protect users’ data from unauthorised accessThe cookie expires 90 days after your last visit to the website.https://policies.google.com/privacy
_

gcl_au

1P_JAR

CONSENT

NID

DV
These cookies track browsing habits and activity, and allow us to measure ad performance. This cookie is also used to remember your preferences and other information, such as your preferred language.The longest lasting cookie expires 2 years after your last visit to the website.https://policies.google.com/privacy
ga
_gid
_ga
gat
gac
AMP_TOKEN
__utma
__utmt
__utmb
__utmc
__utmz
__utmv
These cookies help us to understand website and app traffic and marketing performance. They may be used to create groups of users based on behaviour to improve the efficiency and relevance of our website and advertising.The longest lasting cookie expires 2 years after your last visit to the website.https://policies.google.com/privacy

Cookie Preferences 

You can control which types of cookies are set by changing your preferences through our cookie banner when you first visit our website or at any time by clicking here:

Manage Cookies

Cookies can also be controlled by your web browser settings. Whether our cookies are used will depend on your browser settings, so you are in control. You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website and you will not receive a personalised service. 

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, please use the following links:  

Contact us 

Questions, comments and requests regarding this policy should be addressed to Compliance@mssl.co.uk  or by writing to us at Regency House, Miles Gray Road, Basildon, Essex, SS14 3FR. 

 

Get in touch to find out more >